Guarantee conditions
Guarantee – in its most beautiful form
OSRAM energy saving lamps don't just look good and help save energy - they also have long lifetimes. OSRAM is committed to the high quality of its products and its promise of longevity, and guarantees replacments for energy saving lamps that fail during the guarantee period.
10-year lifetime - 5-year guarantee
OSRAM provides a five-year guarantee for: OSRAM DULUX SUPERSTAR
If the lamp fails during the first five years with non-commercial use due to a product fault, we will replace it free of charge. Under guarantee.
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6-year lifetime - 3-year guarantee
OSRAM provides a three-year guarantee for: OSRAM DULUXSTAR
If the lamp fails during the first three years with non-commercial use due to a product fault, we will replace it free of charge. Under guarantee.
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Guarantee enquiries
Do you have a question regarding our guarantee services that is not answered in our FAQs?
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Here's how the guarantee works
OSRAM compact fluorescent lamps that fail to work properly as a result of a product defect in non-commercial applications during the specified period are covered by the OSRAM guarantee.
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Countries list
The guarantee applies to non-commercial use of the lamp in Europe..
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